FAQ’s

Shipping time will be within 7 days from placement of your order and you will be provided with a tracking number.  Please note that orders placed over the weekend or on public holidays will be processed on the next business day. If your order is urgent please email us with your request for an earlier shipping time to babybeech2022@gmail.com.

Free shipping over $80.00.

We have a flat rate of $8 per order within New Zealand to an urban address.

Rural Delivery attracts an extra charge of $5.50 per order.

Currently, we are only shipping to New Zealand addresses.

We have a 30-day return policy in case of a faulty item, so you have up to 30 days in which to request a return after receipt of your item.

Sorry, but we do not accept returns due to change of mind. Please note that your item must be in the same condition that you received it, to be eligible for a return. Please email babybeech2022@gmail.com to commence the return process. You will receive a receive a replacement item or shop credit.

We collect personal information from you, including information about your:

  • name
  • contact information
  • interactions with us
  • billing or purchase information

We collect your personal information in order to:

  • complete our orders

Providing some information is optional. If you choose not to enter name, delivery address and payment information, we’ll be unable to complete your order..

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at babybeech2022@gmail.com.